Ballantyne, R., Crabtree, A., Ham, S., Hughes, K. & Weiler, B. 2000. Developing effective communication and interpretation techniques. Brisbane: Queensland University of Technology.
Ballantyne, R., Leverington, F. & Sutherland, L. (Eds.). 1997. Big Ideas.small budgets. Proceedings of the Interpretation Australia Association National Conference, Gatton, 28 Sept. - 1 Oct.
Bicknell, S. & Farmelo, G. (Eds.). 1993. Museum Studies in the 90's. London: Science Museum.
Bitgood, S. 1995. What visitor research says about effective exhibits. InterpEdge, 2(3), 35-6.
Falk, J.H. & Dierking, L.D. 2000. Learning from museums: Visitor experiences and the making of meaning. Walnut Creek, CA: AltaMira Press.
Ham, S.H. 1992. Environmental interpretation: A practical guide for people with big ideas and small budgets. Golden, Colorado: North American Press.
Hooper-Greenhill, E. 1994. Museums and their visitors. London: Routledge.
Moscardo, G. 1999. Making visitors mindful: Principles for creating sustainable visitor experiences through effective communication. Champaign, Illinios: Sagamore Publishing.
Pierssene, A. 1999. Explaining our world: An approach to the art of environmental interpretation. London: E & FN Spon.
Rogers, R.R. & Prentice-Dunn, S. 1997. Protection motivation theory. In D.S. Gochman (Ed.) Handbook of health behaviour Vol I. New York: Plenum Press.
Rogers, W.A., Lamson, N. & Rousseau, G.K. 2000. Warning research: An integrated perspective. Human Factors, 42(1), 102-139.
Screven, C.G. 1999. Information design in informal settings: Museums and other public spaces. In R.Jacobsen (Ed.). Information Design. Cambridge, Massachusetts: The MIT Press.
Trapp, S., Gross, M., Zimmerman, R. 1994. Signs, trails, and wayside exhibits. University of Wisconsin: UW-SP Foundation Press Inc.
Uzzell, D. & Ballantyne, R. (Eds.). 1998. Contemporary issues in heritage and environmental interpretation. London: The Stationery Office.
Woods, B. 1998. Animals on display: Principles for interpreting captive wildlife. The Journal of Tourism Studies, 9(1), 28-39.
Habertsma, N. 1999. Working with families. In H.Moffat & V.Woolard (Eds.). Museum and gallery education: A manual of good practice (pp. 89-99). London: The Stationery Office.
Kropf, M.B. 1989. The family museum experience: A review of the literature. Journal of Museum Education, 14(2), 5-8.
Pearce, J. 1998. Centres for curiosity and imagination: When is a museum not a museum? London: Calouste Gulbenkian Foundation.
Silverstein, N.M. 2001. Museums and aging: Reflections on the aging visitor, volunteer, and employee. Journal of Museum Education, 26(1), 3-6.
Smithsonian Guidelines for Accessible Exhibition Design. http://www.si.edu/opa/accessibility/exdesign/sectionb.htm
Stapf, B. 1999. Developing education strategies and support materials for children. In H.Moffat & V.Woolard (Eds.). Museum and gallery education: A manual of good practice (pp. 43-55). London: The Stationery Office.
Labelling and constructing displays
Bitgood, S.C. 1996. Assessing the readability of label text. Visitor Behavior, 11(4) 14.
Bligh, D. & Brooker, B. 1992. Exhibition design. In R.Robins (Ed.). A Manual for small museums and keeping places (pp. 85-108). Brisbane: Queensland Museum.
Serrell, B. 1996. Exhibit Labels: An interpretive approach. Walnut Creek, CA: AltaMira Press.
Woods, B., Moscardo, G. & Greenwood, T. 1998. A critical review of readability and comprehensibility tests. The Journal of Tourism Studies, 9(2), 49-61.
Bitgood, S. & Shettel, H.H. 1997. An overview of visitor studies. Journal of Museum Education, 21(3), 6-9.
Falk, J.H. & Dierking, L.D. 2000. Learning from museums: Visitor experiences and the making of meaning. Walnut creek, CA: AltaMira Press.